Straw poll: Your experiences of Recruitment Agencies

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I took this screenshot on my laptop of what appeared as I typed the words ‘recruitment agencies are’… I’m particularly interested to hear from owner-founders and leaders of Design Agencies on how you feel about the typical experience of working with a recruitment agent to help you find new talent for your agency. So this might include your overall experience of the typical process, service quality, value v fees, results, terms, etc.  1 = Very dissatisfied 2 = Dissatisfied 3 = Generally needs to evolve   4 = Satisfied 5 = Very satisfied Please either comment or email [email protected] if...

Retaining and developing clients – the designer’s Achilles heel?

Interesting to read and reflect on the findings of Up to the Light’s latest and very informative report What Clients Think 2016 published in March 2016 in association with the DBA. For anyone unfamiliar with this report it presents the findings of 435 interviews, conducted with clients of design agencies during 2015, to monitor the health of client/agency relationships. As I read through the section ‘Keeping Clients’ which covers client service and client development issues, I found myself recalling and comparing this to the key findings of a client survey I conducted back in 2001 at a time when I was running...

2012 Survey of the DBA Experts Register

FAO Designers… As an accredited advisor on the DBA Experts Register (March 2011 – May 2012), I’m conducting a very short survey (just 6 questions), and would appreciate a moment of your time. Whether you’re a DBA member or non-member, your participation will help to shed some important light on how designers / agencies view the DBA Experts Register. If you have any questions about the survey then please don’t hesitate to give me a call on 07957 627052. Please insert your email address (preferable so I can acknowledge your participation) where the survey form requests your ‘Name’. Thanks for your time and...

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