“Owners of small design firms – to what extent are you working IN and/or ON the business?“ * Hi Simon, this varies for me throughout the year and in all honesty I have probably been working too much in the business rather than on it recently…today I am probably working 70% on developing the business and 30% on actual project work! * Too much working IN the business is why the majority of my design clients work with me. However structure and discipline is a dual-edged sword as many creative thinkers run screaming from the very idea. Finding a harmony...